Crisis and Critical Incident Management.
Preparation - Response - Recovery
Crisis Management Plan Development, including:
- Readiness Assessment and Review of Crisis Management Plans
- Development and/or Updating of Plans
- Role Specific Golden Hour Task lists for effective response
- Bespoke Critical Decision-Making Models
- Employee and Senior Management Training
- Crisis Management Consultancy and Services
Critical Incident Management Services, including:
- Developing Your Immediate Response to Save Lives and Reduce Harm
- Critical Information Management and Response
- Critical Decision-Making
- Critical Communications Procedures
- Crisis Recovery and Renewal
- Critical Incident consultancy and support
Crisis Management Plan Preparation to respond effectively to a Crisis or Critical Incident
Our bespoke Crisis Management Plans are written operations and response plans supported by role-specific Golden-Hour Task lists.
Our plans provide a framework for your team to address the crisis or critical incident, minimise its impact, protect personnel, your organisation, clients and your reputation.
Structured testing and exercising of the plan, the response expectations, coordination and communication, as part of your risk mitigation process, will strengthen resilience and enhance your crisis and critical incident preparedness.
Crisis Management Team (CMT) Development, including:
- Team Readiness Assessment (in a safe environment)
- Crisis Management Team Training and Exercising
- Critical Information Management and Response
- Critical Decision-Making
- Critical Communications Procedures